Privacy policy

Last updated: October 11, 2025

Overview

Derry Electronics (“we,” “our,” or “us”) operates this website and online store (the “Services”) to provide you, our valued customer, with a secure and curated shopping experience.

Our store is powered by Shopify, which allows us to process orders, manage transactions, and deliver products efficiently.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, communicate with us, or otherwise use our Services.

If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy shall prevail with respect to matters concerning the collection and processing of your personal information.

By accessing or using any part of our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Personal Information We Collect

When we refer to “personal information,” we mean data that identifies or can reasonably be linked to you as an individual. It does not include anonymized or de-identified information.

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

  • Contact Information: Name, billing and shipping address, phone number, and email address.

  • Payment & Financial Data: Credit/debit card details, payment confirmation, and transaction records.

  • Account Information: Username, password, preferences, and saved settings.

  • Transaction Details: Products viewed, added to cart, purchased, returned, or exchanged.

  • Communication Data: Information you provide when contacting us (e.g., customer support messages).

  • Device & Technical Data: IP address, browser type, device identifiers, and cookies.

  • Usage Data: Information about how you interact with our website, including navigation behavior and engagement patterns.

2. How We Collect Personal Information

We collect personal information from several sources, including:

  • Directly from you: When you create an account, make a purchase, contact us, or fill out any form.

  • Automatically: When you use our Services (via cookies, analytics tools, and browser information).

  • From Service Providers: Such as Shopify and other partners that help us operate our store and process payments.

  • From Third Parties: For example, advertising and analytics partners (where permitted by law).

3. How We Use Your Personal Information

We use your personal information to provide, improve, and personalize your shopping experience, including:

A. Providing and Improving the Services

  • Process and fulfill your orders

  • Manage your account and preferences

  • Arrange shipping and delivery

  • Handle returns, refunds, and exchanges

  • Recommend related or compatible products

B. Marketing and Advertising

  • Send promotional emails and offers (with your consent)

  • Show personalized ads and recommendations

  • Improve marketing performance and relevance

C. Security and Fraud Prevention

  • Authenticate accounts

  • Detect and prevent fraud, abuse, or illegal activity

  • Protect the security of our systems and users

D. Communication and Customer Support

  • Respond to your inquiries and requests

  • Provide order updates, confirmations, and notices

E. Legal and Compliance

  • Comply with applicable laws and regulations

  • Respond to law enforcement or regulatory requests

  • Enforce our Terms of Service and other agreements

4. How We Disclose Personal Information

We may share your personal information with trusted third parties in the following cases:

  • Shopify: Our primary e-commerce platform, which processes data on our behalf.

  • Service Providers: For payment processing, shipping, analytics, customer support, and IT infrastructure.

  • Marketing Partners: To help us deliver targeted promotions and ads (subject to your consent and applicable law).

  • Corporate Affiliates: Within our company group for administrative purposes.

  • Legal or Business Transactions: In case of a merger, acquisition, or legal obligation (e.g., subpoenas, court orders).

We do not sell your personal information.

5. Relationship with Shopify

Our store is hosted by Shopify Inc., which collects and processes information on our behalf.
Shopify may also use data from your interactions across multiple merchants to improve its services.

For details on how Shopify handles your personal information and your rights related to it, please visit:
👉 Shopify’s Privacy Policy
👉 Shopify Privacy Portal

6. Third-Party Websites and Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies before providing any personal information.

7. Children’s Data

Our Services are not intended for children under the age of majority in your jurisdiction.
We do not knowingly collect information from minors. If you believe a child has provided us personal information, please contact us to have it deleted.

8. Security and Retention

We employ administrative, technical, and physical safeguards to protect your data.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

We retain personal information only as long as necessary to:

  • Maintain your account and transactions,

  • Fulfill our legal obligations, or

  • Resolve disputes and enforce agreements.

9. Your Rights and Choices

Depending on where you reside, you may have the following rights:

  • Right to Access / Know: Request access to your stored personal information.

  • Right to Delete: Ask us to delete your personal data.

  • Right to Correct: Request correction of inaccurate information.

  • Right to Portability: Obtain a copy of your data in a portable format.

  • Right to Opt Out: Stop receiving promotional communications (you can unsubscribe anytime).

To exercise your rights, contact us using the details below or visit Shopify’s Privacy Portal.
We may need to verify your identity before processing your request.

We will never discriminate against you for exercising these rights.

10. Complaints

If you have concerns or complaints regarding our data handling practices, please contact us.
Depending on your location, you may also have the right to file a complaint with your local data protection authority.

11. International Transfers

As part of operating our business, your personal information may be transferred and processed outside of Canada (e.g., to Shopify’s data centers in the U.S. or other countries).

We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent data protection mechanisms.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
When we do, we’ll post the updated version here with the new “Last Updated” date.

13. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us:

Email: derryelectronics@gmail.com
Phone: +1 (905) 564-8448
Address: 6965 Davand Drive Unit 7, Mississauga, Ontario, Canada, L5T 1Y6